This Privacy Policy explains how funreten collects, uses, processes, and protects personal information when customers visit or make purchases through https://funreten.com/.

funreten is operated by:

Pinebrook Trading Limited
Registered Address: RM 06, 26TH FLOOR, WORKING VIEW COMM BUILDING, 21 YIU WAH STREET, CAUSEWAY BAY, HONG KONG

For privacy-related enquiries:

support@funreten.com

Information We Collect

Depending on how you interact with our website, we may collect information including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Account information
  • Order information
  • Transaction information
  • IP address
  • Browser information
  • Device information
  • Website usage information
  • Customer service communications

Payment card information may be processed directly by authorised third-party payment service providers and may not be stored directly by funreten.

How We Use Personal Information

We may use personal information to:

  • Process orders and payments
  • Fulfil and deliver purchases
  • Provide order and tracking updates
  • Process returns and refunds
  • Maintain customer accounts
  • Provide customer support
  • Prevent fraudulent or unauthorised transactions
  • Protect website security
  • Improve our website and services
  • Analyse website usage and performance
  • Meet legal, regulatory, accounting, and compliance obligations
  • Send marketing communications where permitted

Cookies and Similar Technologies

Our website may use cookies and related technologies for purposes including:

  • Shopping cart functionality
  • Customer account functionality
  • Remembering website preferences
  • Website security
  • Fraud prevention
  • Analytics
  • Performance measurement

Customers may be able to restrict or disable cookies through their browser settings.

Some website functions may not operate properly when certain cookies are disabled.

Service Providers

We may provide necessary personal information to third-party service providers that assist with:

  • Payment processing
  • Order fulfilment
  • Shipping
  • Hosting
  • Security
  • Website functionality
  • Analytics
  • Customer support

Information is shared only where reasonably necessary for those services.

Legal and Compliance Disclosures

We may disclose personal information where reasonably necessary to:

  • Comply with applicable law
  • Respond to valid legal or regulatory requests
  • Protect our legal rights
  • Protect customers and other users
  • Detect or prevent fraud, abuse, or security incidents

Data Retention

Personal information is retained for as long as reasonably necessary to fulfil the purposes for which it was collected and to satisfy applicable legal, tax, accounting, transaction, and compliance requirements.

Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

  • Request access
  • Request correction
  • Request deletion
  • Restrict certain processing
  • Object to certain processing
  • Withdraw consent where applicable

To submit a privacy-related request, contact:

support@funreten.com

We may need to verify your identity before completing certain requests.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

The current version will be published on this page.

Contact

Pinebrook Trading Limited
RM 06, 26TH FLOOR, WORKING VIEW COMM BUILDING, 21 YIU WAH STREET, CAUSEWAY BAY, HONG KONG

Email: support@funreten.com